Overview

Smart Binary ("we", "our", "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have over your data.

By registering and using the Smart Binary platform, you agree to the collection and use of your information as described in this policy. If you do not agree, please discontinue use of our services.

Information We Collect

We collect the following categories of information when you use Smart Binary:

• Account Information: Username, email address, phone number, and password (stored encrypted)
• Identity Verification (KYC): Government-issued ID, proof of address, and selfie for verification where required
• Financial Information: Deposit and withdrawal history, payment method details (we do not store full card numbers)
• Trading Data: Trade history, AI bot configurations, profit and loss records, and session activity
• Device & Technical Data: IP address, browser type, operating system, device identifiers, and access timestamps
• Communication Data: Messages you send to our support team, feedback, and survey responses

How We Use Your Information

We use your information for the following purposes:

• Creating and managing your trading account
• Processing deposits, withdrawals, and payment transactions
• Operating, maintaining, and improving the Smart Binary platform
• Verifying your identity and complying with KYC and AML regulations
• Detecting and preventing fraud, abuse, and unauthorized access
• Sending account notifications, security alerts, and important service updates
• Providing customer support and responding to your inquiries
• Analyzing platform usage to improve features and user experience
• Complying with applicable laws and regulatory obligations

Information Sharing

Smart Binary does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following circumstances:

• Payment Processors: To process deposits and withdrawals through M-PESA, Bitcoin, Visa, Mastercard and other payment providers
• Identity Verification Partners: To complete KYC checks required by compliance regulations
• Legal Requirements: When required by law, court order, or regulatory authority
• Fraud Prevention: With fraud detection and security service providers to protect our platform and users
• Business Transfers: In the event of a merger, acquisition, or sale of company assets, your data may be transferred to the new entity

Data Security

We take the security of your personal data seriously and implement industry-standard protections:

• 256-bit SSL encryption for all data transmitted between your device and our servers
• Passwords are hashed and salted — they are never stored in plain text
• Two-factor authentication (2FA) available for all accounts
• Real-time fraud detection and account monitoring systems
• Regular security audits and vulnerability assessments
• Strict internal access controls — only authorized staff can access user data

Cookies

Smart Binary uses cookies and similar tracking technologies to enhance your experience. Cookies help us keep you signed in, remember your preferences, analyze platform usage, and maintain security.

You can disable cookies in your browser settings, but doing so may affect the functionality of the platform, including your ability to stay logged in.

Data Retention

We retain your personal information for as long as your account is active and for up to 7 years after account closure, as required by financial regulatory standards and anti-money laundering laws. Trading records and financial transaction data may be kept longer where legally required.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Ask us to correct inaccurate or incomplete data
• Deletion: Request deletion of your data, subject to legal retention obligations
• Restriction: Ask us to limit how we process your data in certain circumstances
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to certain types of data processing

To exercise any of these rights, please contact us through your account dashboard or our support channels.

Minors

Smart Binary does not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has registered an account, we will immediately suspend and delete the account and all associated data. If you believe a minor has registered, please contact us immediately.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service features. When we make significant changes, we will notify you via email or a notice on the platform. The "Last Updated" date at the top of this page reflects the most recent revision.

Continued use of Smart Binary after an update constitutes your acceptance of the revised policy.

Contact Us

For any questions, concerns, or requests related to your privacy and data, please contact us through the support section of your Smart Binary dashboard or through our social channels listed below.

Smart Binary · Sydney, NSW, Australia · License: SBT-2026-WFTA-88421